Privacy Policy

1. Introduction

Creation Learning Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. We take the privacy of families and children seriously and comply with all applicable privacy laws, including the Children's Online Privacy Protection Act (COPPA).

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when registering an account, including:

• Parent/Guardian name and email address
• Student names and grade levels
• Payment information (processed securely through Stripe)
• Profile preferences and settings

2.2 Educational Data

We collect educational progress data to provide personalized learning experiences:

• Lesson completion status and quiz scores
• Learning preferences and curriculum selections
• Student progress reports and achievements

2.3 Usage Information

We automatically collect certain information about your device and usage:

• Browser type and version
• Operating system
• IP address and general location (city/state level)
• Pages viewed and time spent on the Platform

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our educational services
• To personalize learning experiences for each student
• To process payments and manage subscriptions
• To send important updates about your account and our services
• To improve our Platform and develop new features
• To communicate with you about support requests
• To comply with legal obligations

4. Children's Privacy (COPPA Compliance)

We do not knowingly collect personal information directly from children under 13 without parental consent. Parent or guardian accounts are required to manage student profiles. Parents have the right to review, modify, or delete their children's information at any time through their account settings. We do not share children's personal information with third parties except as necessary to provide our services (e.g., secure hosting).

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use trusted third-party services (Clerk for authentication, Stripe for payments, hosting providers) who are contractually obligated to protect your data.
• Legal Requirements: We may disclose information if required by law or to protect the rights, property, or safety of Creation Learning Academy, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred with proper notice.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption (SSL/TLS), secure authentication, regular security audits, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our Platform. Cookies are small files stored on your device that help us remember your preferences, maintain your login session, and analyze Platform usage. You can disable cookies through your browser settings, but this may limit some Platform features.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing emails (you will still receive essential service communications)
• Data Portability: Request your data in a machine-readable format

To exercise these rights, contact us at support@creationlearning.academy.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, dispute resolution, and to prevent fraud. Educational progress data is typically deleted within 30 days of account closure unless you request otherwise.

10. Third-Party Links

Our Platform may contain links to external websites or resources. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any information.

11. International Users

Creation Learning Academy is based in the United States. If you are accessing our Platform from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through a prominent notice on the Platform. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@creationlearning.academy
Location: Marietta, Georgia
Response Time: We typically respond within 48 business hours.